Cancellation Policy. If you have made payment and need to withdraw from the course you have registered for:-
1. More than Two Weeks before the starting date of the course you may either transfer to a course on a later date or forfeit 15% of the amount paid.
2. Within Two Weeks of the starting date of the course you may either transfer to a course on a later date or forfeit 50% of the amount paid.

I agree to abide by the following conditions when completing my clinical hours at the allocated care home / retirement facility:

• To arrive on time, every time and not to leave early.
• To have my hours signed off each day that I attend the facility.
• To arrive in uniform, as prescribed by your instructor, for each shift.
• To wear my hair & uniform neatly, and with pride.
• No smoking prior / during my shift or class.
• No replacing myself with someone else, only I can complete my hours.
• I will not cancel any shift 
• I will not hold Survival Care Giver Training (Pty) Ltd accountable for any loss, death or injury incurred whilst attending classes or completing my clinical hours.
• No consumption of alcohol during class or during shift.
• I will not use my Cellphone while busy with a patient; My Cellphone will be locked away except when on a break.
• If any of the above conditions are not met you will not be able to graduate.
• If you are dismissed or asked to leave a Care Home for any reason we will not find an alternative Care Home for you and your Certificate will state that your clinical hours are incomplete.